8e887 Privacy Policy
Protecting your personal information is our highest priority — learn in detail here how 8e887 collects, uses and stores your data.
1. Introduction and Overview
8e887 ("we", "us" or "the platform") provides a safe and trusted online casino and sports betting service for users in Bangladesh. We fully understand how sensitive and valuable your personal information is. That is why 8e887 follows a transparent and responsible privacy policy.
This privacy policy explains how 8e887 collects your information, the purposes for which it is used, how long it is stored, and how it is kept secure. By using this site you are considered to have accepted the terms of this policy.
This policy applies to all 8e887 services, websites and associated digital platforms. If you have any questions, please contact us by email at [email protected] or get assistance via 24/7 live chat.
2. What Information We Collect
2.1 Information You Provide Directly
When registering an account on 8e887 and in the course of using our services, you provide certain information to us directly. This information includes:
- Full name and date of birth
- Email address and mobile number
- National ID (NID) or passport details for identity verification
- bKash, Nagad, Rocket or Upay account details (for transaction verification only)
- The content of your conversations with us via live chat or email
2.2 Automatically Collected Information
When you use 8e887, certain technical information is collected automatically:
- IP address and geographic location (up to country level)
- Browser type and version
- Operating system and device information
- Date and time of site access
- Which pages you visited and how long you spent on them
- Information obtained from cookies and similar tracking technologies
2.3 Transaction Information
A record of every deposit and withdrawal transaction is stored in our system. This includes the transaction amount, time, method (bKash, Nagad, Rocket, Upay or bank transfer) and status. This information is essential for financial security and fraud prevention.
3. How We Use Your Information
8e887 uses your personal information only for the following legitimate purposes:
3.1 Account Management and Service Delivery
We use your information to create and maintain your account, verify logins, process deposits and withdrawals, and store your gaming history. This information is also needed to ensure a minimum deposit of ৳300 and a minimum withdrawal of ৳1,000.
3.2 Identity Verification and Security
We follow a strict identity verification process to prevent fraud, money laundering and access by minors on the 8e887 platform. This platform is operated for users aged 21 and above only.
3.3 Customer Service Improvement
Records of our live chat and email communications with you are kept so that we can provide faster and more effective assistance in future. This helps our 24/7 Bengali-speaking support team understand your issues.
3.4 Promotional Communications
If you have given consent to receive our marketing communications, we may inform you about bonus offers, tournaments and special promotions. You may withdraw this consent at any time.
3.5 Meeting Legal Obligations
We may use necessary information to comply with applicable laws and regulations, meet the requirements of regulatory authorities, and handle legal claims.
4. Cookies and Tracking Technologies
Cookies are used on the 8e887 website. Cookies are small data files stored in your browser that help improve your browsing experience.
4.1 Types of Cookies
- Essential cookies: Essential for maintaining login sessions and security. Without these the site does not function properly.
- Functional cookies: Remember your language preferences and account settings.
- Analytics cookies: Collect anonymous statistics to understand which parts of the site are used most.
- Targeting cookies: Used to show relevant offers based on your interests.
You can control cookies at any time by changing your browser settings. Please note, however, that disabling essential cookies may prevent some important site features from working.
5. Information Sharing with Third Parties
8e887 does not sell or rent your personal information. However, information may be shared with third parties in the following limited circumstances:
5.1 Service Provider Partners
Various technology service providers assist in operating our platform, such as payment processors and technical infrastructure providers. These partners use your information solely to complete specific services and are required to comply with our strict privacy standards.
5.2 Legal Requirements
If providing information is legally required under a court order, government directive or applicable law, 8e887 may transfer that information to the relevant authorities.
5.3 Business Transfers
If a merger, acquisition or sale of assets involving 8e887 occurs in the future, your information may be transferred on the condition that the relevant parties guarantee they will uphold the same standards of this privacy policy.
Outside of the cases mentioned above, we will not disclose any of your information to third parties without your explicit written consent.
6. Data Security Measures
8e887 follows industry-standard technical and organisational measures to ensure the security of your information.
6.1 SSL Encryption
Our platform uses 256-bit SSL (Secure Socket Layer) encryption, which fully secures every exchange of data between your browser and our servers.
6.2 Secure Payment Processing
All financial transactions via bKash, Nagad, Rocket and Upay are processed through the security systems of the respective payment operators. We never store your full payment PIN or bank password.
6.3 Access Controls
Only those staff members who require access to your information for their work are permitted to access it. All staff work under strict confidentiality agreements and receive regular security training.
6.4 Security Monitoring
Our systems are under continuous monitoring. Any unauthorised access attempts, unusual transactions or suspicious activity are automatically identified and acted upon promptly.
7. Data Retention Period
8e887 retains your personal information only for as long as necessary to fulfil the original purpose for which it was collected, or as required by applicable legal obligations.
- Active account data: retained for as long as the account remains active.
- Transaction records: for a period determined by legal requirements.
- Identity verification documents: for a specified legal period even after account closure.
- Customer service communications: for a reasonable period after the issue is resolved.
- Analytics data: indefinitely in anonymous form.
After your account is permanently closed, information that we are not legally required to retain is securely deleted or anonymised within a set period.
8. Your Data Rights
As a user of 8e887, you have the following rights regarding your own personal information:
8.1 Right of Access
You have the right to know what information we hold about you. Upon request, we will provide you with a copy of the stored information.
8.2 Right to Rectification
If any information stored in your account is incorrect or incomplete, you may request that it be corrected. This can be done through your account settings or directly through our support team.
8.3 Right to Erasure
In certain circumstances you may request that your personal information be deleted. Please note, however, that due to legal obligations we are required to retain certain information for a specified period.
8.4 Right to Object to Processing
You may object to marketing communications or certain types of data processing. This request can be made at any time via our email [email protected] or through live chat.
8.5 Right to Data Portability
You may request to receive the information you have provided in a standardised, readable format so that it can be used elsewhere if needed.
9. Protection of Minors' Information
8e887 strictly provides services to users aged 21 and above only. We do not knowingly collect information from any minor.
If we learn that a minor has registered, that account will be closed immediately and all associated information will be permanently deleted.
We ask parents and guardians — if you suspect your underage child is using this platform, please contact us without delay.
10. Changes to the Privacy Policy
8e887 may update this privacy policy from time to time. If significant changes are made to the policy, we will notify you in the following ways:
- A notification will be sent to your registered email address.
- A special notice will be displayed on the site's homepage.
- The "Last Updated" date at the top of this page will change.
Continued use of the platform after the changes will be considered as your consent to the new terms. We therefore recommend reviewing this page regularly.
If you do not agree with the terms of the new policy, you have the full right to close your account. In that case please contact us.
11. Contact Us
If you have any questions, concerns or complaints about this privacy policy, or if you wish to exercise any of your data rights, please contact us through the following:
- Email: [email protected]
- Live Chat: 24/7 Bengali support available
We aim to respond to all privacy-related requests as quickly as possible. For more information, please also read our Terms and Conditions and Responsible Gaming pages.